General Information
Whether you need emergency service or routine periodic maintenance, the Toyo Professional Division of Mamiya America Corporation is eager to give you personal and prompt service. Our award winning team of professionals is dedicated to making service and repair a pleasant experience.

Before sending your equipment for repair we invite you to call our service department for a remote diagnosis. This step will often save time and expense of shipping and return.

All repairs are shipped COD. For fastest service however, we suggest using Visa, MasterCard or American Express.

Return shipping
Shipping, insurance and handling charges of $20 will be added to all prices for U.P.S. ground shipment. Should you prefer faster delivery the following charges apply: 3rd day air $35 2nd day air $40, Next day air $50. Additional charges may apply for extra heavy shipments.

Unapproved estimates
If estimates are not approved within 60 days, or the repair estimate is rejected, the products will be returned U.P.S. ground, with a $20 C.O.D. charge to cover shipping and handling.

Impact damage
Equipment with impact damage require individual estimates and maybe subject to re-estimate once the extent of damage has been determined by disassembly and examination.

Where to send repairs
Toyo equipment may be sent directly to our national service headquarters:
Toyo Professional Division
MAC Group
75 Virginia Road
North White Plains, NY 10603
Fax: 800-321-2205

Repair warranty
Repaired equipment is subject to a 90 day limited warranty, covering only re-repair if necessary and not consequential damages. See general statement regarding limited warranty.

Print out a Repair Order Form
For your convenience, you may wish print out this handy form through your browser and use it to send with your letter and shipment.

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All information and offers contained herewith apply to the USA only.
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